Middletown, DE 19709
Health Guarantee and Contract
Thank you for purchasing a pup from us. Pups are born in our house and socialized
daily by myself, my husband and our 5 children as they grow! Please read over
this guarantee and contract and sign it so we know you understand it completely.
It is Pup E Palace's responsibility to deliver an all around healthy pup to you. We
have all pups examined and given their age appropriate shots by a licensed veterinarian.
All pups come with 30 days of FREE health insurance from Trupanion.com use code (Given on
actual guarantee) go to the website or call 855-266-2156. ACTIVATE WITHIN 24 HOURS!!!
If before pups first birthday, a licensed veterinarian finds any life threatening, untreatable,
genetic health issues with your pup bought at Pup E Palace you may return the pup and
Pup E Palace will replace pup or refund your purchase price in exchange for that pup back,
including the registration given with that pup at delivery and all medical records to date. If
you decide to keep the pup, Pup E Palace will be released of the responsibility of replacing pup
or refunding the purchase price of the pup. If before pups first birthday, your pup passes away
due to a life threatening, untreatable, genetic health issue an autopsy/necropsy must be conducted
as proof to enforce this guarantee. Pup E Palace will replace pup or refund your purchase price
in exchange for the autopsy/necropsy report, that pup's registration given with that pup at
delivery and all medical records to date. Any situation where Pup E Palace will replace pup or
give a refund, in full or partial, Pup E Palace reserves the right to have one year to do so. I
recommend BaxterandBella.com Online Puppy School prior to pick up for proper preparation of your
incoming pup as well as training for the life of your pup. Use DISCOUNT code AKCYORKIEPUPS for
25% off their LIFETIME membership.
Hypoglycemia (low blood sugar): Pups must be offered food at least once every two hours. If they
do not eat they can become hypoglycemic. Some of the symptoms are weakness, lack of coordination,
loss of appetite, pale gums. The best way for me to describe the symptoms is “they act like they are
drunk"! If you notice this rub pancake syrup on your pups tongue and notify your veterinarian immediately!
If your pup has symptoms more than once notify your veterinarian immediately! Illness/death due to
hypoglycemia is not covered in this guarantee because any pup released from Pup E Palace has not had
any issues with hypoglycemia while at Pup E Palace and so if an issue with hypoglycemia arises after
they have left it can not be our responsibility as we have no control over when and how often you feed
your pup. We can only make you aware of the ways to avoid hypoglycemia and it’s seriousness!
Lifetime Return Policy: Any pup/dog purchased from Pup E Palace may be returned no questions
asked and Pup E Palace may refund some/all of your purchase price or try to place the pup/dog in
another suitable home for you for the purchase price or as close to purchase price as possible.
*******No pup/dog, bought at Pup E Palace, is to be resold/rehomed (for ANY
reason at ANY time) without notifying me, Wendy Abubakari at Pup E Palace and I have
the option to take/buy (for no more than purchase price) the pup/dog back*******
Pup E Palace is not responsible for: shipping charges unless for a pup that had life threatening,
untreatable, genetic health issue; veterinary bills once pup leaves Pup E Palace premises; landlord
disapproval; allergies; family disagreements; or anything else not written out in this agreement. SO
PLEASE HAVE ALL OF THESE WORKED OUT PRIOR TO DEPOSIT! I will, however, always give advice and/or help
in any way that I can to ensure the best for my pups. Breeding and/or show quality is not guaranteed,
it is my recommendation that if you are looking to breed or show you purchase your pup with limited
registration and then at a later time if your pup is deemed breeder and/or show quality I can lift the
limit at that time for the additional unlimited price below. I DO NOT HOWEVER GIVE BREEDING RIGHTS ON
FEMALES UNDER 5 POUNDS OR MALES OVER 7 POUNDS ADULT WEIGHT. Cosmetics such as, but not limited to,
over/under bite, luxating patella's, hair length and/or texture are not life threatening health issues.
Pup E Palace can not guarantee a pups adult weight or color.
This guarantee is void if: pup/dog has not been given shots as directed by a licensed veterinarian,
taken care of properly or has been neglected and Pup E Palace will notify authorities. Please do not expose
new pups to any other animals or people outside of your household until they are current on their shots. If you
must expose them to other animals make sure the other animal is current on their shots! This guarantee is your
receipt of guarantee and must be submitted to Pup E Palace along with licensed veterinarian’s written findings.
This health guarantee and contract contains the entire agreement between both parties and no promises or
statements made by either party that are not contained in this written contract shall be valid or binding.
By signing below you, the purchaser, agree that you have read & understand and accept the terms of this
contract. Any and all legal action taken will be settled in the county of the breeder. All legal fees will
be the responsibility of the losing party. This contract is null and void unless signed by all parties.
This health guarantee and contract is offered to the original purchaser only & is not transferable.
My pups are sold as PET NO PAPERS unless you tell me intent to breed BEFORE deposit. The option to
be able to receive pups AKC registration (if applicable) is available anytime (fee does apply).
Limited AKC registration is an additional $______. Unlimited AKC registration is an additional $______.
BY SIGNING BELOW YOU AGREE YOU RECEIVED YOUR PUP.
$_______ Non-refundable deposit received on _______. $_______ balance received on _______.
_________________ _____________ _____________ _________ M/F
Pup/Dog Name Sire Dame DOB
_______________________ _______________________ _______________________ _________
Pup E Palace Signature PRINT YOUR NAME Your Signature Date
This guarantee/contract was updated on 3/14/2022.